Given how most roofing projects are a huge deal, you’ll want the entire experience to be as painless as possible. You can achieve that by establishing clear and effective communication with your choice of roofing contractor. But how exactly do you do it? The trusted hail damage repair company in the area, Wortham Bros, Inc. shares some handy tips.
- Make it easy for them to reach you. Give your choice of roofing contractor all the necessary information about the project. But don’t forget to give them your contact details (and vice versa). This way, you’ll be connected to them and can easily reach them in case of an emergency.
- Tell them about your availability. Sometimes, roofing companies are forced to make a decision without the homeowner’s input because the latter is caught at a bad time. This communication gap can cause problems later on, so always let your roofing company know beforehand what time you’ll be available. If you’re unable to take their calls, you can communicate with them through instant messaging instead.
- Be on the same page about the project timeline. Set a reasonable deadline for roofing project completion. This helps keep the project on track, ensuring it will be finished in an organized and efficient manner.
- Check in regularly, but don’t hover. You obviously want to stay informed about the progress of your roofing project. But you also don’t need to watch the work site the whole time. Instead, set check-in points during the course of the project.
Communication does matter. It helps ensure your roofing project can run smoothly from start to finish, reducing the potential for mistakes that add further expenses and cause unnecessary delays. At Wortham Bros, Inc., providing exceptional customer service is one of our top priorities. When you turn to us for your roofing needs, we’ll always keep you updated. In fact, we’re ready and able to answer and address any questions or concerns you might have. We proudly serve the areas in and around Dallas and McKinney, TX. Call us today at (972) 960-3135 or fill out this contact form to schedule your roof evaluation.