Hail Damage Repair in Frisco, TX

The Hail Damage Repair Project at 9582 Lance Drive

When hail sweeps through the northern Dallas–Fort Worth corridor, it rarely announces itself with much warning — and when it's done, the damage it leaves behind on rooftops isn't always obvious to the untrained eye. That was the situation at 9582 Lance Drive in Frisco's Newman Village community, where the homeowner reached out to us after discovering hail and wind damage to the existing roof.

We completed the repair on September 10, 2022, installing Owens Corning Oakridge shingles in the Brownwood color — a natural, earthy tone that complements the architectural character common across Newman Village. The project came in at 14.5 squares, a manageable scope that our crew handled in a single day. The homeowner had coverage through Liberty Mutual, and we worked directly through that insurance process from documentation to final approval.

This page exists to give you a transparent, detailed look at exactly how that project came together — because if you're a homeowner in Frisco or a nearby neighborhood dealing with hail or wind damage, understanding someone else's experience is often the most useful thing you can read before making a call.

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Why This Frisco Homeowner Chose Wortham Brothers

We've been doing this since 1986. Wortham Brothers Roofing is a family-owned company with roots deep in the DFW market, and over the course of nearly four decades we've completed more than 128,000 roofs across the region. That's not a number we mention to impress — it's context. It means we've seen virtually every hail event, every shingle failure pattern, and every insurance dispute that North Texas roofing can generate.

The homeowner at 9582 Lance Drive chose us because they needed a company that could handle both the physical repair and the insurance side of the process without offloading that burden back onto them. Liberty Mutual was the carrier, and as any homeowner who's navigated a storm claim knows, the documentation and negotiation process can be exhausting without an experienced advocate on your side.

We carry certifications from Owens Corning (Platinum), Atlas (Platinum), CertainTeed (ShingleMaster), and GAF — a combination that reflects the breadth of systems we work with and the manufacturer-level confidence in our installation quality. We've held an A+ rating with the Better Business Bureau since 1992. These aren't credentials we earned once and forgot about. They require ongoing performance, and we take that seriously.

After the project was complete, Eric Douglas shared this about his experience:

> "Excellent job and great service. I highly recommend Wortham Bros to anyone needing or looking for a solid roofing company."
> — Eric Douglas

That kind of endorsement means more to us than any marketing language we could write here, because it comes from someone who lived through the process — the inspection, the claim, the installation, the cleanup — and came out on the other side satisfied enough to say so publicly.

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The Owens Corning Oakridge System

The Oakridge line from Owens Corning is not an entry-level product, and we want to be clear about why that distinction matters for a North Texas home.

Owens Corning Oakridge shingles are designed with a dual-layer construction that adds both dimensional depth and structural durability compared to standard three-tab shingles. They carry a Class A fire rating and are engineered to meet ASTM D3161 Class F wind resistance standards — meaning they're rated to hold against winds up to 130 mph. In a region where summer storms routinely push 60–80 mph gusts, that rating isn't just a specification on a data sheet. It's functional insurance against the next event.

The Brownwood color chosen for this project falls within Owens Corning's TruDefinition color technology, which creates natural variation in the granule patterning to simulate the layered look of wood shake without the maintenance liability. In a neighborhood like Newman Village, where curb appeal and HOA consistency both matter, the color coordinates well with the earth-tone brick and stone exteriors common to Frisco-area construction.

Because we are an Owens Corning Platinum Preferred Contractor, installations we complete using Owens Corning products are eligible for their enhanced warranty coverage. Every project we complete comes backed by a lifetime material warranty alongside our own 10-year workmanship guarantee — two layers of protection that a standard roofing company simply cannot offer.

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Working Through Insurance

Hail damage claims in Texas can be complicated, and Liberty Mutual — like every major carrier — has a defined process for evaluating and approving them. The homeowner at 9582 Lance Drive had coverage that applied to the damage, but getting from "I think I have damage" to "the check cleared and the roof is installed" involves a chain of steps that inexperienced contractors often leave homeowners to navigate alone.

Our process looks like this: We inspect the roof, document the damage thoroughly with photographs and measurements, help the homeowner understand what the policy should cover, and then work directly with the adjuster to make sure the claim reflects the actual scope of the repair. We don't inflate claims. We don't recommend work that isn't warranted. But we do advocate clearly for what the inspection reveals — because underpaying a legitimate claim is a real pattern, and a homeowner without a knowledgeable contractor in their corner is more likely to end up with a settlement that doesn't cover the actual restoration cost.

If you've received a denial or a partial approval on a hail damage claim, it's worth having us take a second look before assuming the insurance company's assessment is final.

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Why Frisco Roofs Need More Than Standard Materials

Frisco, TX sits in a geographic band that makes it one of the more demanding environments for residential roofing in the entire country. That's not hyperbole — it's what the data on DFW-area hail frequency, summer heat accumulation, and winter ice events bears out year after year.

Hail. The DFW corridor is part of what climatologists call "Hail Alley," a zone stretching from west Texas through Oklahoma and into the central plains where supercell thunderstorms generate hail more consistently than almost anywhere else in North America. In any given spring and early fall season, Frisco-area homeowners can expect multiple significant hail events — some dropping stones large enough to crack or puncture asphalt shingles outright, and others depositing smaller, denser hail that bruises the granule layer without creating obvious visible damage. That subsurface damage accelerates aging and reduces the shingle's ability to shed water effectively.

Summer heat. Frisco summers are long and intense. Attic temperatures on a standard residential roof can exceed 150°F on peak days, which stresses shingle adhesive strips, accelerates granule loss, and shortens the effective service life of lower-grade materials. Products rated for thermal performance — like the Oakridge line — are engineered with these conditions in mind.

Ice and freeze events. North Texas doesn't get prolonged winter weather, but the region sees periodic ice storms and freeze-thaw cycles that create uplift risk at edges, valleys, and flashings. A roof that wasn't properly installed — particularly around penetrations and low-slope transition areas — can develop leak pathways during these events even if the shingle surface itself looks intact.

The intersection of these three forces is why we lean toward manufacturer systems with verifiable performance ratings rather than cost-cutting on product selection.

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What This Means If You Live Near Newman Village

Newman Village is a well-established residential community in Frisco, with homes built over a range of construction years that puts many roofs squarely in the replacement window when compounded by storm damage. If your home was built in the 2005–2015 range — which covers a significant portion of Newman Village — you may be approaching the 15–20 year mark on original shingles even without significant storm impact. Add one or two hail events to that timeline, and a roof that might have had several years of functional life remaining can cross into replacement territory more quickly than many homeowners expect.

We serve all of Frisco and regularly work across adjacent communities as well. If you're searching for coverage in nearby areas, our teams also handle roofing in Prosper and roofing in Allen, which border Frisco and see the same storm exposure patterns.

The point isn't to generate alarm — it's to make sure you're working from accurate information rather than assumptions. A free inspection costs you nothing and gives you a documented baseline to work from, whether you need a repair, a replacement, or simply confirmation that your roof is in good shape.

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Frequently Encountered Problems on Frisco Roofs

After completing thousands of inspections and installations across Frisco and the broader DFW area, these are the issues we find most consistently:

Bruised or granule-depleted shingles with no visible puncture. This is the calling card of moderate-sized hail — damage that isn't obvious from the ground but has compromised the shingle's weathering layer. Left unaddressed, it leads to accelerated aging and eventual leak development.

Improper flashing at chimneys, skylights, and HVAC penetrations. These are the most common leak origination points on North Texas roofs. Flashing installed without proper step or counter-flash detailing fails over time, and the failure often isn't apparent until water has already found its way into the decking.

Soffit and fascia damage from wind-driven debris. Hail storms rarely arrive without significant wind, and the fascia and soffit systems are often damaged even when the shingle surface absorbs the primary impact. This is easy to miss on a non-professional inspection.

Inadequate ventilation. Roofs that aren't properly balanced between intake and exhaust ventilation accumulate heat in the attic, which degrades shingles from beneath at the same time UV and weather stress them from above.

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How We Approach Each Project

Every job we take — whether it's a 14.5-square single-day repair like the one at 9582 Lance Drive or a large multi-day full replacement — follows the same process. We inspect before we quote. We document everything. We communicate clearly about what the work involves, what it costs, and what the warranty covers. We don't subcontract to crews we don't know.

Our service hours run Monday through Saturday, 6 AM to 8 PM, which means we're reachable during hours that actually work for working homeowners — not just during a narrow window that requires you to take time off to make a call.

We also offer a referral program that pays between $250 and $1,000 or more for each new customer you send our way. If a neighbor in Newman Village or anywhere else in Frisco asks who handled your roof, we'd appreciate the mention — and we make it worth your while.

For homeowners in other parts of the metro, we're equally active in Plano and across Collin County, with the same team, same standards, and same warranties regardless of where you're located.

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Get a Free Inspection in Frisco

If you're in Frisco, Newman Village, or the surrounding area and you have any reason to suspect hail or wind damage — whether from a recent storm or from a roof that hasn't been looked at in a few years — we'll come out and give you an honest assessment at no charge.

We'll document what we find, walk you through the options, and if there's an insurance claim to support, we'll help you navigate it from start to finish. No pressure. No manufactured urgency. Just accurate information so you can make an informed decision.

Call us at 817-ROOFING, or visit wbroofing.com to schedule your free inspection. We're available Monday through Saturday, 6 AM to 8 PM.